Privacy Policy

Effective May 31, 2018

IslandPay Group Ltd. (“Island Pay”, “we”, “us” or “our”). is a Payment Service Provider licensed by the Central Bank of the Bahamas. This privacy statement covers data privacy of account users. If you have questions or concerns regarding this statement, you should first contact our Accounts Department at 1-242-502-8777 or contact us at Island Pay policies and procedures are subject to change.

In the course of serving its customers, Island Pay acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information – such as the customer’s name, address, telephone number, transaction and credit card data – is provided to Island Pay by its customers in order to establish service. In addition, Island Pay may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Island Pay will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the laws of the Bahamas. To protect the loss, misuse, and alteration of information that is collected from customers, Island Pay has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

Island Pay Will never share customer information with partners, suppliers, affiliate, local or foreign, law enforcement or regulatory authorities unless in a manner as described in this privacy statement.

In circumstances where customers are proven to be involved in fraud and/or money laundering, Island Pay may be forced to comply with certain local laws and provide selected information to local authorities, the Attorney General or Supreme Court.

Island Pay may use customer information internally to provide its customers with system information or information about new or upgraded products.

Customers may access and modify their personal information by via the Island Pay application. Island Pay does not share, sell, rent, or trade personal information with third parties for their promotional purpose. Island Pay will not otherwise disclose its customers’ personal and account information unless Island Pay has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Island Pay, Island Pay’s customers, or others, or where Island Pay has a good faith belief that the law requires such disclosure.

Island Pay also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Island Pay stores or transmits for its customers. The circumstances under which Island Pay will disclose such electronic customer communications are when:

  • it is necessary in order to provide service to the customer;
  • it is necessary to protect the legitimate interests of Island Pay and its customers;
  • it is required to cooperate with interception orders, warrants, or other legal process that Island determines in its sole discretion to be valid and enforceable; and
  • it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Island Pay and appear to pertain to the commission of a crime.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
In the event Island Pay goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Island Pay disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Island Pay will, however, review, delete or block access to communications that may harm, Island Pay, its customers or third parties. The grounds on which Island Pay may take such action include, but are not limited to, actual or potential violations of Island Pay.

IslandPay Group Ltd.
Templeton Building
Lyford Cay
Nassau, The Bahamas